Outtakes:

Rethinking Security’s Place in the Market.

This article is part of the ‘Outtakes’ series: original fragments and perspectives from the forthcoming book by Steve Van Till.

Outtake #8: SPOG is Dead. Long Live SPOG.

By: Steve Van Till

The idea of a Single Pane of Glass (SPOG)—to view your entire security operation in one place, that is—has reached the high point of the hype cycle this year. We are not alone. For decades, enterprise software providers have been rabid about creating one screen to rule them all, a single pane where every metric, alert, and system status would provide complete situational clarity—a single umbilical UX feeding you all the truth you could ever swallow.

Two weeks out from this year’s ISC West, I predict that you won’t be able to take three steps at the show without getting SPOGGED, so bring a rain coat. SPOG is this year’s buzzword, like cloud, or AI, or long before that, IP.  So it’s time we had an honest conversation about it.

For most of the past three decades, enterprise software has promised salvation through glass — and It was a beautiful dream. The colors and fluidity of bitmapped displays like those of the first Macintosh, coupled with the ease-of-use of the point-and-click paradigm, broke the accessibility barrier that slowed mass adoption among people who could never quite come to love DOS. But SPOG was never really about clarity; it was about the limits of human-computer interaction in an era when pixels were the only language machines spoke (after early command-line interfaces proved unpalatable to the masses, of course). That era is over. AI has taught computers to speak our language, and the dashboard — that billboard of charts, widgets, and color-coded nuance — is not a destination anymore. It's a relic.

The core problem with the SPOG vision is easy to see. It’s about surface, not depth. The metaphor itself is explicitly superficial. It’s not describing a single source of truth. It’s not pointing to a single pool of data. It’s not even boasting a cornucopia of API endpoints with all the data you could ever want to eat. It’s just advertising a piece of glass—literally—a medium with no intrinsic content of its own.

The Shift from Pixels to Words

In almost no time, LLMs have produced a shift from pixels to words and left SPOG in the dust. The graphical user interface was a profound innovation, but it was ultimately a workaround — a way to make computers accessible to humans who couldn't speak binary. For decades, every advance in GUIs was measured in pixels: cleaner charts, more widgets, better color themes — as if the problem of operational complexity could be solved by a talented design team.

The shift from pixels to words is not a UI trend; it is a paradigm shift in the contract between humans and machines. When a system can respond to a natural language query like "why did alarms on the south door increase last Tuesday?" the entire concept of dashboard design — the KPIs, the drill-downs, the date pickers — becomes an answer to a question nobody is asking anymore. We are not building better windows to look through; we are answering the question you really want answered.

UI Integration Is Not Data Integration

What the security industry needs—both intra and inter vendor—is better data unification (but more on that another time).  By contrast, SPOG was always a cosmetic fix masquerading as a deeper integration than it actually was. The promise of the single pane of glass was seductive precisely because it looked like integration without requiring any of the hard work that actual integration demands. Embedding three vendor dashboards inside your PSIM portal does not unify your data — it unifies your gaze, which is a categorically different and far less useful achievement. Real data integration means semantic alignment: shared definitions, resolved conflicts, a common ontology that lets a question asked in one context get answered with data from another — none of which a UI wrapper provides. The SPOG model handed the integration problem back to the human operator, disguised as a solved problem, forcing the brain to do the joins that the architecture left undone.

What Replaces SPOG in the AI Era

The successor to the dashboard is not a better dashboard — it is a conversational interface where the intelligence lives in the data layer, not in the presentation layer. AI agents operating on unified data stores can answer operational questions, surface anomalies, trigger workflows, and escalate exceptions without any human ever opening a browser tab. The new "interface" is an outcome, not a graphic: a Slack message that says "anomaly detected in the West Wing, probable cause isolated, remediation in progress." This doesn't eliminate the human; it eliminates the human's role as a pixel-scanner, freeing them for the judgment calls that actually require a human brain. The organizations that win the next decade will not be those who built the best dashboard — they will be those who had the courage to throw it away.

The Coming Alternative

To the extent that GUIs survive—and they will, for a long time— we should not expect the “one UI to rule them all,” but rather role-specific UIs that only present what you need to get your job done. Nothing more, nothing less. Claude Code and similar generative platforms can build remarkably competent UIs when operating against AI friendly APIs. With competent prompting including sufficient context and output expectations, a code generator can create bespoke UIs for every role in your company.  The low development cost of this approach makes custom interfaces very inexpensive to create—and nearly throw-away when requirements change. 

It’s a Reach

There’s a great line from the finale of Season 4 of the HBO series Industry that perfectly describes what you’ll see in many of the booths at ISC West where the SPOG-chase will be on full display: “If you have to reach for something, you’ve already missed it.” 

And that’s exactly where the security industry has been on so many occasions. Crowing about IP after it was already ubiquitous. Boasting cloud-native services when no real enterprise software vendor had launched anything but cloud for a decade. And now we have everyone clutching at SPOGs. Reach all you want, the puck has already passed you by.